*Following item's price includes tax, and the price is
*Appearance and specifications of the item can be altered by the
*OS and special programs are not included. (Assembly is, however,
free of charge)
Free installation on all softwares purchased.
*A/S and required repair fee is consumer's rightful responsibility
if damage is incurred by the purchaser.
1.All parts in our assembly line comes with its own warranty by
the maker from a year to 3 years, and for the first 3 months of
the purchase of an item at Simple Touch, our own technicians stand
by for repair services.
- You must be ready to present receipt of the products you have
2.Basic standards of the A/S is 1:1 replacement if necessary,
and it may take up to 2 weeks to process a request of a repair.
3.Defective products can be replaced for the same value.
Refund is not an option.
- Due to the fact that a returned computer item is no longer valid
for brand new product sale, consumers must assume that a purchased
item cannot be refunded.
- Within 7 days of the purchase, however, a 90% refund is possible
if the purchased item is proven defective. 50% refund is available
if the returned item is damaged by the user.
4.A/S will not be free of charge if the failure of the
product is incurred by the user.
5.Computer parts such as keyboard, and mouse can be replaced
if proven defective within 7 days of purchase.
6.An A/S within 7 days of purchase due to defective parts
will be fully convered to all Simple Touch customers, and our technician
will fully diagnose and repair. After the 7 day period, consumers
can speak with a computer technician for further services or assistance.
7.Simple Touch Computer technicians will not visit service
requring locations for A/S.
*Customer Service Representative number: 213-625-8801~3